In order to establish professional, trustworthy and efficient partnerships, KHD is focused on creating strong relationships with customers, suppliers, and employees throughout the entire KHD organization. A large part of establishing these relationships depends on not only the quality of products and services we supply, but also on the quality of KHD as an organization. KHD is deeply committed to providing the highest quality products. This commitment to quality is ingrained throughout the entire body of our organization, beginning with our top management team, who continuously strive to improve the KHD quality system.
All KHD customer service centers are certified according to the ISO 9001 standard. This joint certificate guarantees that the KHD group has implemented the highest quality standards and can meet international standards from all of its worldwide locations. KHD’s group vision and mission are based on achieving the highest quality, with the highest levels of qualification for our employees, and is the founded on the following directives:
- Living out our success with a joint international DIN ISO 9001 Certificate for the KHD group.
- Supporting one another in the simple philosophy: KHD ONE TEAM.
- 0 defects for our customers.
- An international employee culture focused on the future, openness, and excellent workmanship for the benefit of our customers and the entire KHD group.
- Quality policies which focus all efforts on customer demands.
- Quality objectives which encourage continuous improvement of qualification, in order to provide the best resources while achieving the best quality
Each of these directives is incorporated in the quality management system and in the work of each KHD employee.